New Hiver’s Knowledge Base feature: Deflect queries and help customers self-serve. Learn more here


The simplest path to customer delight

Hiver enhances your Gmail icon so you can provide stellar personalized customer service to every customer without breaking a sweat.

*No credit card required
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澳洲幸运8官方开奖结果下载 Trusted by over 1500 companies across the world

Meet our customers Arrow

Sweep customers off their feet with fast, meaningful communication

Best Usability

Designed to make your job easier

Hiver works on top of Gmail and is designed for simplicity - that means you don’t have to learn another solution. Onboarding a new member is like taking a walk in the park.

HelpDesk High Performer

Powers up as you scale

User-friendly collaboration features, automations to power up productivity, advanced analytics to keep you on top of your metrics - we grow as your business grows.

Shared Inbox Best Relationship

Always there for you ❤️

24/7 support no matter how much you pay us, a 9.3 rating on Quality of Support by G2, and a team that's always rooting for your success.

Run customer support from inside Gmail. No-fuss.

Transform your Gmail to deliver great support

Everything you need for providing
world-class support

澳洲幸运8官方开奖结果下载 Manage customer
conversations at scale

Manage shared email accounts like [email protected] and [email protected] Assign emails with a single click, track which emails are open, pending or closed, collaborate with colleagues using Notes, and categorize emails through Tags - all inside Gmail.

  • Collaborate faster with colleagues
  • Track status of emails
  • Foster accountability
Learn more about Shared Inboxes
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Analyse and improve your customer service

Improve your customer service with insights into workload distribution, SLA violations and team performance. Build custom reports to measure metrics specific to your business.

  • Identify areas of improvement
  • Increase agent productivity
  • Measure customer satisfaction
Track key metrics
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Automate repetitive tasks.
Focus on customer happiness.

Remove the grunt work out of customer service. Automate repetitive tasks that eat away your team’s productivity. Focus on what’s truly important.

  • Round-robin assignment
  • Rule-based automation
Goodbye mundane tasks
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Connect your favourite apps with Hiver for a seamless experience

Integrate your most-used apps with Hiver and manage them right inside Gmail. Spend more time getting work done, and less time bouncing between screens.

  • Improve speed and efficiency
  • Enhance visibility
Start free trial
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Go truly multi-channel with Hiver’s customer service solution

Combine Hiver’s Gmail-based help desk, Live Chat, and Knowledge Base to scale your multi-channel customer service platform.

  • Manage emails efficiently
  • Provide real-time support
  • Empower customers to self-serve
Start free trial
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Our customers love us for good reason

Join the 8000+ teams that are using Hiver to deliver a great customer experience

* 7-day free trial | No credit card required
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